• Sleep & Smile :)
  • Programe at a glance
    • Instant Rewards & Benefits
    • Milestones
    • Spin & Win
  • FAQ
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  • Contacts
    • Contact us
    • Become a Partner
    • Report a partner
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FREQUENTLY ASKED QUESTIONS





FREQUENTLY ASKED QUESTIONS



What is Sleep & Smile Loyalty Club?





Zante Plaza Group (owning the brands Zante Plaza Hotels & Resorts and B4B Hotels & Residences) introduced Sleep & Smile Loyalty Programe to reward guests & give back instant rewards, perks, discounts & benefits to our valuable guests. It is Free to Join.


PROGRAME AT A GLANCE

How do i join the Member's Club?





Subscribe in seconds to Sleep & Smile Loyalty Programe using your email account. Then confirm your email at your inbox & follow the steps to build your profile. It will only take few seconds. You can also ask our Front Desk Agents while you are in one of our hotels to do it on your behalf.


SIGNUP / LOGIN

Do i Collect Points?





At Zante Plaza Hotels & Resorts we do not believe at points and complicated Hotel programs that don't work. We prefer to give instant rewards and benefits to our loyal guests.



How do i benefit from becoming a member?





You get Discounts for our Hotels & 3rd party Shops, Hidden Deals, a variety of Benefits & Privilleges depending on your tier, surprise gifts and of course as a loyal member you are always our priority. If you book direct with us you have access to global discounts as well as bigger discounts for direct bookings.



Do i need to book direct with you to become member?





No. You can become a member free of charge as long as you are guest of our hotel and even if you have booked your holiday with a third party travel agent or tour operator.


So, to become a member of Sleep & Smile you do not need to book direct with us but if you do the benefits are bigger.



What is my Membership ID?





We do not have complicated IDs so you don't have to remember random numbers. We always identify members through their email adress or mobile phones While in a Resort and you want to reedem a reward just show your mobile Phone to our staff e.g Receptionist, Spa Manager or Barman or third party shop that participates in our network and that's it.



I did not got a discount as promised





At Zante Plaza Hotels & Resorts, we take pride in curating exclusive partnerships for our esteemed Sleep & Smile Loyalty Club members. Rest assured, our carefully chosen partners extend guaranteed discounts to enhance your experience. In the rare instance that you haven't received your entitled discount, we urge you to promptly reach out to us. Your satisfaction is our priority, and we are committed to swiftly resolving any concerns you may have. Your comfort and enjoyment are paramount to us at Zante Plaza, and we appreciate your loyalty to our Sleep & Smile Club.


REPORT A PARTNER

Before Making a Direct Reservation





Kindly be advised that for optimal benefits and a seamless reservation experience, we require to logging into your Sleep & Smile Dashboard before making a direct reservation with any of our hotels This ensures prompt recognition of your membership ID, allowing you to unlock the full spectrum of exclusive advantages tailored to enhance your stay. We appreciate your commitment to Sleep & Smile, and by accessing your Dashboard, you can maximize the privileges associated with your membership. Thank you for choosing us for your accommodation needs, and we look forward to providing you with an exceptional experience.


LOGIN BEFORE BOOKING

GLOBAL DISCOUNTS & LOCAL PROMOTIONS





Our Local promotions are available to all members for just subscribing to Sleep & Smile, while Global Discounts appear on your membership dashboard only if you have made a direct booking with us. If you have made a direct booking with us on top of discounts on global brands you also get extra benefits for our hotels compare to simple members.


LOGIN BEFORE BOOKING

Other Useful Info.





1. To see the rewards collected & vouchers available depending on your Milestone Level, login at the Members Portal.


2. We will also send you Emails for varius updates, Rewards & hidden discounts for members only. In case you do not receive Emails from us, please check your Spam Folder.




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SLEEP & SMILE LOYALTY CLUB



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